BHS Contact

0844 453 0183

BHS Products and Services

BHS is a department store with branches mostly on the high street. Find your nearest store today by contacting BHS. It primarily sells clothing and household items, such as lighting, womenswear, menswear, children, school uniform, wedding items and homeware.

The company has 179 stores throughout the UK. In some larger stores, there is either a restaurant or a cafe, selling everything from breakfast to hot main meals.

BHS Deliveries & Online Orders

BHS also has a direct service, where you can order online and either have your order delivered to your home or pick it up in your local store, whichever is more convenient. There is free delivery available for orders over £30. You can return internet purchases within in two weeks, and store buys within one month of receipt.

If you cannot find an item that you like in store, BHS also does deliveries. You can order your item online and have it delivered to your home or pick it up from your local store. Delivery costs vary, at the time of writing standard delivery is free when you spend over £25 and it takes up to four working days.

If you order by 8pm on weekdays, you will be able to receive your order the next working day, any time afterwards and it will be delivered the second working day. If it is easy for you to collect your order from your local store, BHS aims to deliver your order to store within 4-8 days. If that time passes and you have still not received your order, you should contact the store in the first instance.

BHS Account Card

BHS customers can choose to have a store card, which is operated by Barclaycard Freedom Rewards. Gift cards are also available. For more about store and gift cards phone BHS now.

If you wish to use a BHS account card, it is known as BHS Mastercard. To apply for the card, you must visit the Barclaycard website and apply for it as you would a normal credit card.

To pay your BHS Mastercard bill, you can pay by Direct Debit- select the ‘pay your card bill’ option. If you wish to pay by internet or telephone banking, the sort code that you need can be found in the ‘help’ section of the BHS website.

Student Discount At BHS

If you are a student, you can currently enjoy 10 per cent student discount in store on any product.

In order to get this deal online, you will need to have an NUS card or a Student Beans iD. You just need to fill your basket with your required items and at the checkout stage, you can enter your NUS Extra card number into the promotional card box or login to your Student Beans iD and get an instant online code. Once you have entered either of these codes, you will need to click enter and your discount will be taken off.

Gift Cards From BHS

There are 3 different ways you can send a BHS Gift Card:

  • By post
  • Via email
  • Printing out a gift card at home

If you decide to send your gift voucher by post, you will need to pick your favourite design and how much you want to send them. You can do this both online or in your local store and the voucher will be redeemable either instore or online.

You can also email a gift voucher that will be delivered much faster than a physical gift card as it is sent straight to their inbox. Another almost instant method is printing out your gift card that you can give to them in person.

BHS As A Company

BHS has been part of the Arcadia Group since 2009. The Arcadia group also owns the likes of Topshop, Miss Selfridge, Wallis, Dorothy Perkins and Burton. The company was founded in 1928, but did not begin to expand until the 1970’s with several stores in out-of-town shopping malls. After a few years of bad trading, Sir Philip Green bought the chain in 2000, before he acquired Arcadia in 2002. The BHS head office is in London. To find out more about BHS, go to their website.

The History Of The BHS Collapse

Please note that our BHS customer contact number, 0843 208 2364, will only be in operation for a limited time in the future, as BHS is in the process of entering complete liquidation.

After a disastrous few years under the leadership of Dominic Chappell, BHS announced its complete collapse, with the loss of 11 thousand jobs and the closure of every single one of its high street stores.

Mr. Chappell bought the company in 2013 for £1 – one singular pound – and, at the time, Sir Phillip Green, the seller, adamantly insisted to the press that there was absolutley nothing wrong with the company, in such a way as to let everybody know that he was still convinced it was about to crash, for completely unrelated reasons.

“If you assure me that you’re a great driver,” he said, “and I give you the keys to my plane on your assurance that you’ll be great at flying it, then you crash it into a mountain, that’s not my fault, is it? The company is clean and there’s nothing wrong with it,” he said in 2013, immediately after selling it, probably not at all convincing anyone.

Since then, Mr. Chappell vastly expanded the pensions deficit seen by BHS, to a phenomenal £571 million, essentially wiping out the pensions of every current and past BHS employee. The company was outperformed on the high street, failed to boost its property portfolio, and subsequently imploded completely. The business, which has been a solid fixture of the British high street for 90 years, will close every one of its 163 stores this year.

A rescue attempt was made in 2016, but the deal fell through at the last minute, leaving the company dead in the water. Both Sir Phillip Green and Dominic Chappell are under government investigation, and were forced to come before Parliament to explain their actions and defend their mismanagement of the company this month. While before Parliament, a plan was demanded of them for resolving the endless hole in the company’s pensions pot, which will destroy the livelihoods of thousands of BHS employees if not fixed soon. They assured Parliament and the press that they have a plan, and that everyone will get the pension they are entitled to.


Number Direct is a telephone directory and call routing service and is not connected to BHS. The direct contact number for BHS can be found in the public domain or on their official website.