Amazon Customer Service Contact Number

0843 320 9598

Amazon is an international online retailer that sells everything from movies and books to electronics and toys. It has also developed technology such as the Fire phone and  Kindle eReader. If you wish to speak to them with queries about these services or devices, call the Amazon Contact Number today.

Amazon Other Contact Numbers:

Amazon Phone Number
Head Office 0843 320 9598
Customer Services 0843 320 9598
Complaints 0843 320 9598

Amazon Customer Service Opening Hours

Department Opening Hours
Customer Service 6 am-12 midnight, 7 days a week

Amazon Head Office Address

Department Address
Head Office Ltd., Patriot court, 1-9 The Grove, Slough, Berkshire SL1 1QP

Amazon dash buttons
Amazon lockers
Amazon reviews

Why Might I need to contact Amazon UK’s Customer Service team?

Here are some of the reasons a customer may wish to call the Amazon contact number:

  • I have made a mistake with my delivery
  • My item has not been delivered – where is it?
  • A product has been damaged or is faulty
  • I wish to report a third party seller
  • I am having trouble with a device
  • I wish to know more about Prime
  • I want to make a comment or complaint

Amazon Online

AmazonwebsiteAmazon originally began as a platform for purchasing books online. However, today, it stocks almost everything that a customer could wish for. Some of the most popular products including movies, electronics, home items, electronics, and toys.

These can be purchased new and delivered from a warehouse or used through a third-party seller. Items will be delivered in the second class post for no cost but can be upgraded to first class or express delivery for a small cost.

The customer service number is available to call if there is a mistake with your order that you wish to cancel or amend. You can also call if the delivery is late, missing or incorrect.

What Is Prime?

Amazon is free for everyone to use. However, customers who regularly purchase items from the online retailer may wish to join Prime. This can be done online but, if you need assistance, you can call the Customer Service team.

This is a membership programme that offers many perks. You will be able to have your products delivered the next day for free once you have signed up for membership. Similarly, you will get reduced rates on express deliveries. Members who own the  eReader Kindle will be able to access a library of 350,000 books that they can rent with a Prime subscription. There is also a video-on-demand service  Prime Instant Video that provides access to thousands of movies and television shows at no cost including several Amazon exclusives like Red Oakes, Alpha House and more.

The Prime membership costs £79.00 for the year. However, customers who just want to just use the Prime Instant Video service without the other perks can pay just £5.99 per month. If you wish to find out more about  Prime, if you are having troubles with your account, or you wish to cancel your Prime subscription then call the contact number today.

More About the Kindle

AmazonKindleFireOne of the most popular eReaders in the world, Amazon introduced the very first generation of the Kindle in 2007. The technology allows customers to purchase digital books from them and store them onto the device. They can then be read anywhere in the world.

While the early generations of the Kindle were rather basic, later editions have attempted to emulate a tablet and allow customers to install apps, browse the internet and install games as well as read books.

They made over $5 billion in Kindle sales in 2014 and it is estimated that more people choose to read books on it than a paperback. Some of the most popular Kindle devices available to purchase are the Kindle 5, the Kindle Paperwhite and Kindle Fire which also comes in HD.

Call the Amazon contact number today if you are having technical issues with your Kindle.

The Fire Phone

Amazon designed and developed its own brand of smartphone in 2014, hoping to compete against rival companies Apple and Google whose phones have been financial successes worldwide.

The phone has a 4.7 inch Gorilla Glass 3 touchscreen that is 4.7 inches in size and has a resolution of 720 x 1280 pixels. It runs on a similar operating software as Kindle Fire tablets; a forked version of the Android OS called Fire OS. There is a 13-megapixel rear camera and a 2.1-megapixel front camera that upload photographs to the cloud. It packs a 2.2 GHz quad-core processor and has an internal storage space of up to 32 GB.

The reception to the  Fire Phone has not been positive. The battery life has been heavily criticised and the performance is not felt to be on par with competitors like the Samsung Galaxy or iPhone. Amazon were forced to cut the price down from $199 to just 99 cents in America after poor sales.

Call the Amazon customer service number for troubleshooting advice if you own a Fire phone.

More About Amazon Customer Services

Amazon was founded in 1994 in Seattle, USA. It started off as an online bookstore, before developing into the huge corporation it is today.

The company was founded by Jeff Bezos who came up with the idea while working as vice president of D.E. Shaw And Co. on Wall Street. The name Amazon was decided on for the online store because it is early in the alphabet and has connotations of something exotic and different.

Since becoming a popular worldwide name, Amazon has acquired several businesses. It owns the website IMDb which is a database for movie information, the British film rental service LoveFilm which was later incorporated into Amazon Prime Instant Video, and the podcasting store

Today, Amazon has separate retail websites for the USA, UK, France, Germany, Canada, Italy, Spain and more. International shipping is also available for countries who do not yet have their own specific Amazon website.

Popular questions about Amazon

How Amazon dash button works?

The Amazon dash button allows you to order household essentials when you are running low. For example, if you purchase the Andrex dash button, you can place it by your toilet roll and when you run low, you can press the button and it will automatically order more for you. The buttons are exclusively available for Prime customers from top brands such as Andrex, Rimmel, Fairy, Gilette, Kleenex and Lenor.

Are Amazon lockers safe?

Yes, Amazon Lockers are a secure destination that you can have your parcel delivered to. A unique code is sent to your email once your parcel has arrived and only you can open the locker. The parcel is stored for 3 business days. It’s ideal for people living in a flat or people who don’t have a secure space at home for parcels to be stored.

Are Amazon reviews real?

Sadly, a large proportion of Amazon reviews are fake. You can spot reviews from people who have actually purchased the product by looking for the ‘verified purchase’ badge at the beginning of the review. Key signs to look out for are a number of reviews close together saying the same thing- these may be paid-for, fake reviews.


Number Direct is a telephone directory and call routing service and is not connected to Amazon. The direct contact number for Amazon can be found in the public domain or on their official website.